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Resolved

Degraded performance on Call Logs database

May 22, 2026 at 8:40am UTC
Affected services
Studio Backend

Resolved
Jun 9, 2026 at 2:06am UTC

Resolved: Call Logs & Billing Data

We've resolved the issue that was preventing call logs from appearing on your dashboard. All call log data is now fully available and up to date across both your Dashboard and Billing views, including historical records.

No action is required on your end — your call history and associated billing details should now display correctly.

We're continuing to actively monitor to ensure everything remains stable. If you notice any missing or inaccurate data, please reach out to our support team and we'll be happy to help.

Thank you for your patience.

Created
May 22, 2026 at 8:40am UTC

We are currently experiencing a database performance degradation that is impacting the Call Logs feature. As a result, some users may notice slow loading times or temporary errors when trying to view their call logs on the dashboard.

Our engineering team is actively investigating the root cause and working on a resolution. We apologize for the inconvenience and will provide updates as we make progress.