Some services are degraded

Last updated on Jun 8, 2026 at 11:24am UTC

Studio Access
100% uptime

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Studio Backend
99.986% uptime

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Billing Services
99.988% uptime

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Web Widget & Embeds
99.345% uptime
30 days ago
Today
Webhook Processing
99.771% uptime

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WhatsApp Gateway
99.984% uptime

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Workflow Engine
100% uptime

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Webhook Processing
99.771% uptime

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Analytics Engine
99.984% uptime

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Developer Docs
100% uptime

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Previous incidents

Jun 08, 2026

Degraded performance on Call Logs database

Degraded

Created May 22, 2026 at 8:40am UTC

We are currently experiencing a database performance degradation that is impacting the Call Logs feature. As a result, some users may notice slow loading times or temporary errors when trying to view their call logs on the dashboard.

Our engineering team is actively investigating the root cause and working on a resolution. We apologize for the inconvenience and will provide updates as we make progress.

API Gateway & Reporting Service Disruption

Degraded

Created May 21, 2026 at 1:40pm UTC

Incident Window: May 21, 2026, 3:55 PM CEST – Ongoing

Status: Partially Resolved (Core Services Restored, Data Processing Catching Up)

Affected Services: Real-Time Voice Processing, Live Chat, and Call Logging/Reporting Services

Executive Summary
On May 21, 2026, our platform experienced a technical disruption that affected our real-time communication services. While our primary management dashboard remains online and accessible, users initially experienced failures with call creation and...
Previous updates