Degraded performance on Call Logs database
Created May 22, 2026 at 8:40am UTC
We are currently experiencing a database performance degradation that is impacting the Call Logs feature. As a result, some users may notice slow loading times or temporary errors when trying to view their call logs on the dashboard.
Our engineering team is actively investigating the root cause and working on a resolution. We apologize for the inconvenience and will provide updates as we make progress.
API Gateway & Reporting Service Disruption
Created May 21, 2026 at 1:40pm UTC
Incident Window: May 21, 2026, 3:55 PM CEST – Ongoing
Status: Partially Resolved (Core Services Restored, Data Processing Catching Up)
Affected Services: Real-Time Voice Processing, Live Chat, and Call Logging/Reporting Services
Executive Summary
On May 21, 2026, our platform experienced a technical disruption that affected our real-time communication services. While our primary management dashboard remains online and accessible, users initially experienced failures with call creation and...